Billing Terms and Conditions

BILLING TERMS AND CONDITIONS

Last Updated: July 12, 2026

This Billing Terms & Conditions document outlines the payment and billing practices for Casavellum. By placing an order on our website, you agree to the terms set out below.

1. Accepted Payment Methods

At Casavellum, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards: Visa, MasterCard, American Express
PayPal
Afterpay (where available)
Apple Pay & Google Pay
Bank Transfers (for bulk orders only — please contact us for details)

All payments are processed in British Pounds (GBP).

2. Payment Processing

Payment must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed and will not be dispatched.
Once payment is successfully processed, you will receive an order confirmation email containing your order details.

3. Pricing & Currency

All prices listed on casavellum.com are displayed in British Pounds (GBP).
Prices are subject to change at any time without prior notice, at our sole discretion.
Any applicable taxes, duties, or shipping fees will be calculated and clearly displayed at checkout before you confirm your order.
The price charged for your order will be the price in effect at the time your order is placed, as reflected in your order confirmation email.

4. Secure Payment Processing

Casavellum uses SSL encryption and trusted, PCI-compliant payment gateways to protect your personal and payment information at every step of the checkout process.
We do not store or have access to your credit card numbers or full payment details. All sensitive payment data is handled securely by our payment providers.
Your privacy and payment security are treated with the same care we apply to every product in our collection.

5. Refunds & Chargebacks

Refunds are issued in accordance with our Refund & Return Policy.
Unauthorized or fraudulent chargebacks will be investigated and disputed through the appropriate channels.
If you experience any billing issues, please contact us first at info@casavellum.com so our editorial support team can assist you promptly — most billing concerns can be resolved directly and quickly without the need for a formal dispute.

6. Fraud Prevention

Casavellum reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value orders or transactions flagged by our security systems.
Any orders identified as fraudulent will be cancelled and reported to the appropriate authorities where necessary.

7. Changes to This Policy

We reserve the right to update these Billing Terms & Conditions at any time. Any changes will be reflected on this page with a revised Last Updated date at the top. We encourage you to review this policy periodically so you're always aware of our current terms.

Continued use of our website following any changes constitutes your acceptance of the updated policy.